All posts by Point A

Getting there is half the fun! Day Job during the -uhh Day- and Travel Blogging at Night. It's all about the journey …

Hilton Garden Inn Carlsbad Beach HOTEL REVIEW – Surf, Sun and Scrambled Eggs

Oh the weather outside is frightful.
But the beach is so delightful.
And since ChiTown’s covered in snow.
Let me go, let me go, let me go

… to the Hilton Garden Inn Carlsbad Beach

I usually spend part of the Holidays with my family in San Diego’s sunny North County. I’ve experimented with a few places to stay in the area. However, for the past two years I’ve made the Hilton Garden Inn Carlsbad Beach my West Coast base of operations for Christmas.

Hilton Garden Inn Carlsbad Beach Exterior Sign

The hotel’s California Mission style architecture distinguishes it from the non-descript design one usually associates with mid-priced chains.

Hilton Garden Inn Carlsbad Beach Exterior View 1

The covered entry drive, flanked by palm trees, provides a warm and welcoming first impression as you pull up to the building.

Hilton Garden Inn Carlsbad Beach Exterior View 2

The hotel’s rooms surround a central courtyard that contains the hotel’s pool  …

Hilton Garden Inn Carlsbad Beach Courtyard View 1

… as well as attractive outdoor public spaces planted with abundant greenery that gives the grounds a resort-like feel.

Hilton Garden Inn Carlsbad Beach Courtyard View 2

One of my favorite amenities at the hotel was this seating area, which was the perfect place to enjoy an evening glass of wine in front of a roaring fire.

Hilton Garden Inn Carlsbad Beach Outdoor Fireplace

The staff manning the front desk was cheerful and eager to be of assistance when I checked in.

Hilton Garden Inn Carlsbad Beach Lobby Registration Desk

I encountered this positive and welcoming attitude consistently throughout my various stays at the hotel. In fact, I have yet to encounter an Associate at the hotel who seemed like they were having a “bad day.”

Hilton Garden Inn Carlsbad Beach Lobby

The Lobby area in the Hilton Garden Inn Carlsbad Beach is open and inviting.

Hilton Garden Inn Carlsbad Beach Lobby Fireplace

Seating areas featuring comfortable couches, grouped together in a cozy living-room style arrangement, surround a double-sided fireplace.

Rooms are decorated with contemporary furnishings in a color palette of rich chestnut browns, warm goldenrod and royal blue.

Hilton Garden Inn Carlsbad Beach King Room

My king size bed was complemented by a cherry wood headboard which matched the spacious work desk, ample chest of drawers supporting a flat screen television and credenza containing the room refrigerator and coffee maker.

Hilton Garden Inn Carlsbad Beach King Room 2

The room’s bathroom provides ample counter space along with a shower / tub combination.

Hilton Garden Inn Carlsbad Beach 2

Hilton Garden Inn Carlsbad Beach Bathroom 1

The hotel’s amenities and services include complimentary Wi-Fi, a Business Center with computers and printers and a fitness center with a nice variety of cardio equipment and free weights.

Hilton Garden Inn Carlsbad Beach Fitness Center

Gold-level members of Hilton’s HHonors loyalty program receive a complimentary cooked-to-order breakfast in the hotel’s full service restaurant.

Hilton Garden Inn Carlsbad Beach Breakfast Buffet

Hilton Garden Inn Carlsbad Beach Cook-to-Order Breakfast

The cheery and engaging servers in the restaurant matched the high customer service levels provided by their colleagues throughout the rest of the hotel.

However, one of the best features of the hotel is just outside its doors. The Hilton Garden Inn Carlsbad Beach, as its name implies, is located right across the street from the ocean.

Hilton Garden Inn Carlsbad Beach Lifeguard Tower

A stoplight and crosswalk provide easy access to the beach ….

Hilton Garden Inn Carlsbad Beach Walk

… where you can wrap up your day by enjoying a classic Pacific Ocean sunset.

Hilton Garden Inn Carlsbad Beach Sunset

The Hilton Garden Inn Carlsbad Beach offers the combination of a gorgeous location, friendly service and comfortable rooms that keep me coming back for more.

How about you? Do you have a favorite place to stay in the San Diego area?

Sharing Starwood Starpoints

I love it when a plan comes together. As the mercury plummets in my hometown of Chicago, I’m eagerly looking forward to fleeing the Midwestern Winter and enjoying a vacation with my Partner F on the beaches of Thailand. I started plotting our escape earlier in the year.

Our Escape Plan So Far

The first step was to secure our airline flights. Using a combination of frequent flyer programs I booked two tickets to Thailand. I was even able to improve the award itinerary I originally reserved and ensure that we travelled in First Class for our entire journey. With our transportation taken care of, I next set my sights on putting a (luxurious) roof over our heads. It was at this point that I raided the Household Points Kitty to book our hotels.

The Starwood Starpoints Strategy

I’ve previously written about the virtues of the Starwood Preferred Guest (SPG) loyalty program.

Starwood Preferred Guest LogoAs one of the Big Three Points Currencies, Starpoints are a hedge against future potential points devaluations since they can be transferred to a wide variety of airline frequent flyer programs in addition to being redeemed for hotel awards. However, another useful feature of the Starwood Preferred Guest program is the ability to transfer Starpoints from one member to another.

Transferring Starwood Starpoints Overview

SPG members of who have shared the same residential mailing address for at least 30 days prior to requesting the transfer are eligible to participate. The detailed Terms & Conditions follow:

Transferring Starpoints Terms & Conditions

Once you’re ready to transfer your points, you fill out this simple form:

Starwood Starpoints Member-to-Member Transfer Form

SPG states that it will take approximately five working days for the transferred points to credit. In my case, I initiated the transfer request from my Partner F’s account around 10:00 pm on a Thursday night. When I checked around the same time on Friday of the following week, the transferred points were credited to my SPG account as promised.

Redeeming our Starpoints

With my SPG account flush with Starpoints, I was now ready to book our hotels.

OLYMPUS DIGITAL CAMERA

We’ll be starting our trip at the Royal Orchid Sheraton in Bangkok.

Sheraton Krabi Beach Resort Infinity Pool

This will be followed by some serious pool and beach time at the Sheraton Krabi Beach Resort.

I’ll be writing full trip reports on our upcoming hotel stays and airline experiences. Be sure to stay tuned and subscribe to my blog to receive notifications of new posts by email.

How about you? Have you ever used the Starwood Preferred Guest Member-to-Member Starpoints transfer feature? What was your experience?

 

 

Hyatt at Olive 8 Hotel Review – Sleek in Seattle

We were going to be in the Emerald City for a long weekend. Since there was a lot we wanted to see and do, I wanted to make sure that we stayed in a centrally located hotel. Furthermore, for an urban getaway I gravitate towards lodgings with a clean, modern esthetic (such as the Andaz London) or a boutique sensibility (like I experienced at The Boxer Boston). Finally, I wanted to make sure we were comfortable since the last thing I wanted was to be Sleepless in … well, you know where that was going …

Hyatt at Olive 8 Exterior View

The Hyatt at Olive 8 is centrally located in downtown Seattle’s theater district. Major tourist attractions such as Pike Place Market are within walking distance. The hotel is also well served by public transportation and is only a block away from the Westlake Light Rail station, which offers a direct link to Seattle’s SEA-TAC Airport. Seattle is also a great Uber town which means that many destinations across the city are affordably in reach from the hotel by using this on demand car service.

The hotel projects a modern feel softened with the look of natural stone and warm wood finishes.

Hyatt at Olive 8 Lobby View

This tip-of-the-hat to the environment is further exemplified by the fact that the Hyatt at Olive 8 is the first LEED certified hotel in Seattle. Various energy and water saving features allow guests to remain green while enjoying the hotel’s modern amenities. This commitment to sustainability is something that I’m seeing more and more in the hotel world.

Hyatt at Olive 8 Lobby Registration Desk

Our check-in was handled smoothly and professionally. The Front Desk Associate assisting us was genuinely friendly and possessed an earnest, wholesome and squeaky-clean demeanor that can also be conveniently found on any page of a J.Crew catalog.

The Deluxe King Room we were assigned continued the hotel’s Modern Pacific Northwest theme.

Hyatt at Olive 8 Deluxe King Room Bed

The room featured airy, loft-height ceilings, simple clean lines, soothing spa-like color tones and dark wood finishes that warmed up the space.

Hyatt at Olive 8 Deluxe King Room

Next to the bed was a small padded bench that could double as either a suitcase rack or as a spot to slip on your shoes. Nearby, a credenza contained a small refrigerator, glassware and coffeemaker.

Hyatt at Olive 8 Open Closet & Storage

Flanking the room’s entrance hall was an open storage unit that contained ample drawer space, generous open shelving, a place to hang your clothes and a safe.

Our room also had a number of convenience features. These included a combination alarm clock and iPod dock …

Hyatt at Olive 8 iPod Dock

… and ample electrical outlets and plugs for electronic devices on the work desk.

Hyatt at Olive 8 Electrical Plugs

However, a few more plugs located on the bed’s nightstands would have been a much appreciated and practical enhancement.

The hotel also participates in the “Hyatt has it” program that allows you to call down for complimentary toiletries, personal grooming items or even coffee or tea.

Hyatt at Olive 8 Hyatt Has It Program

Within 15 minutes of placing my call, an Associate was knocking on the door with my requested items.

The bathroom was bright and modern …

Hyatt at Olive 8 Deluxe King Room Bathroom

… and featured a walk-in shower stall (but no bathtub).

Hyatt at Olive 8 Deluxe King Room Shower

The Hyatt at Olive 8’s warm modernity extended to Urbane, the hotel’s restaurant where we enjoyed breakfast.

Hyatt at Olive 8 Urbane Restaurant Entrance

Hyatt at Olive 8 Urbane Restaurant Dining Area

Service in Urbane was cordial and efficient. We enjoyed the high quality, attractive presentation and generous portions of our breakfast.

Hyatt at Olive 8 Urbane Restaurant Continental Breakfast

Urbane Continental – Yogurt with House Granola & Honey, Fruit & Croissant

Hyatt at Olive 8 Urbane Restaurant My Favorite Scramble

My Favorite Scramble – Goat Cheese, Red Peppers, Scallion, Home Fries, Toast

Hyatt at Olive 8 Urbane Restaurant Bloody Mary

Urbane Bloody Mary – House Infused Rosemary & Pepper Vodka

The Hyatt at Olive 8 served as a comfortable, well-located and stylish base of operations for our first visit to Seattle. The hotel combines a relaxed, modern elegance with the full range of amenities that one would expect from a large urban hotel. I wouldn’t hesitate to stay here again on a future visit to the city.

How about you? Do you have a favorite place to stay when you visit Seattle?

 

US Airways MasterCard – How do you keep me hangin’ on?

Set me free, why don’t you baby?
Get out of my life, why don’t you baby?
‘Cause you don’t really love me
You just keep me hangin’ on

– Said The Supremes (and Barclaycard)

Yes, this song pretty much describes my relationship with the US Airways Premier World MasterCard. I never planned on maintaining a long-term relationship with this card. When I applied for it, I fully intended to take a very mercenary SWAT-team like approach to owning the card – swoop in, meet my minimum spend, collect my bonus miles and cancel the card before the next year’s annual fee kicked in. However, Barclaycard had other plans for me …

So why collect miles on an airline I never fly?

US Airways is the primary carrier for a lot of people – just not for me. To this day, I’ve never set foot on US Airways metal. However, at the time I originally applied for the US Airways MasterCard, the airline was, along with my primary carrier United, a member of the Star Alliance. This fit in very neatly with my “miles & points accumulation & redemption” (aka Pointing) objectives. In addition, US Airways’ Dividend Miles frequent flyer program offered a number of “sweet spots” on its award chart (e.g. only 90,000 miles to China, Hong Kong, Korea or Japan) and historically the program regularly offered 100% bonuses for either purchasing or transferring miles. I looked on the Dividend Miles program as a way to diversify my Pointing efforts and protect myself against potential devaluations (like United’s earlier in the year!).

US Airways Chairmans Offer

Note: This offer is no longer available.

In the end, as I outlined in an earlier post on this subject, I opted for a signup offer that not only gave me 40,000 miles after my first purchase but also 10,000 miles after the first anniversary of account opening, an additional 10,000 miles on each subsequent account opening anniversary AND waived the first year’s annual fee. Barclaycard had me hooked.

For the times (and airline alliances) they are a-changin’

However, a few months after receiving my card, US Airways and American airlines announced plans to merge. Upon hearing this news, I naturally assumed that the days of the mileage gravy train I was riding were numbered and that within a year or so I would lose these great benefits. Sooner or later I’d have to say buh-bye to my US Airways MasterCard. However, it looks like I have a reprieve.

The argument for holding on to my card

This week, I received an email that officially announced the news that US Airways & American Airlines would be merging their frequent flyer programs in the second quarter of 2015. The companies provided a timeline for the key integration events.

US Airways American Airlines Integration

Once the programs merge, my existing Dividend Miles will be converted into American AAdvantage miles. This upcoming event is what served as the catalyst for me to encourage (umm … push) my Partner F to simultaneously apply for both a Citi Platinum Select / AAdvantageWorld MasterCard and the US Airways Premier World MasterCard. I go into more detail on this particular Pointing strategy in my earlier post: Combining American and US Airways Miles – Taking Advantage of Reaping Dividend Miles. Post-merger, the US Airways MasterCard will become an American Airlines AAdvantage MasterCard and will be closed to new applications. Therefore, the clock is ticking on this particular offer.

However, the US Airways MasterCard isn’t going away quietly. I received another email this week that provided me with a pretty lucrative bonus mile offer.

US Airways MasterCard 15,000 Bonus Miles Spending Offer

By spending a minimum of $500 per month on the card over the next three months, I’ll receive 15,000 bonus miles. The timing is “perfect” (for BarclayCard that is) in that my annual fee will be coming due in the middle of this period. That creates quite the incentive for holding on to the card for another year.

Finally, rounding out this AAdvantage / Dividend Miles charm offensive was a third email.

US Airways 10,000 Mile Anniversary Bonus

BarclayCard will be continuing my anniversary bonus and provide me with 10,000 AAdvantage miles annually.

Taken together, these developments build a pretty compelling case for holding on to my card. The value of the bonus miles that I’ll be receiving justifies the cost of the annual fee. In addition, the big bump I’ll be receiving in a major loyalty “currency” like AAdvantage miles fits into my broader Pointing strategies and provide me with another option for mixing and matching awards.

The Moral of the Story

These are factors that I considered in making the decision to keep my US Airways MasterCard. All of these changes also emphasize the importance of regularly monitoring the shifting landscape of the miles and points world. You need to be prepared to assess how much value you’re receiving from your cards and make adjustments to “what’s in your wallet” as appropriate.

How about you? How do you decide whether to “keep or cancel?”

 

Disclaimer: Please bear in mind that I am NOT a professional financial advisor by any means.  My discussion of credit card strategies or other financial matters are based on my own personal experiences and financial situation. In addition, I am not an employee of any of the financial institutions that issue the cards discussed nor do I receive any compensation for discussing these products. The reader is solely responsible for any financial actions that he/she may choose to undertake. Make sure you read of the “fine print” in the Terms & Conditions for all of the offers mentioned.

Hotel Review: The Boxer Boston – Boutique in Beantown

Boutique hotels often provide a mix of quirky charm, thoughtful design and personalized attention. We were able to experience all three of these characteristics during our stay last Fall at The Boxer Hotel in Boston. Although we encountered a few minor service hiccups, we enjoyed our overall stay at this friendly and well-located hotel.

Boxer Hotel Location

The Boxer is located in Boston’s historic North End and just down the street from the TD Garden. The hotel is an easy walk or short cab ride to such major attractions as Faneuil Hall, Boston Common and the Old North Church. Public transportation stops as well as the city’s commuter rail North Station are also nearby. The neighborhood immediately surrounding the Boxer is comprised primarily of nondescript government and office buildings. However, several restaurants and bars are just a couple of blocks away.

Boxer Hotel Check-In – Grace Under Pressure

We were in Boston to attend a family wedding. Quite a few of the wedding guests were also booked into the hotel and the front desk associate checking us in made a special effort to try and group our party together in nearby rooms.

Boxer Hotel Boston Lobby

Although ultimately, he was unsuccessful in doing so, he was patient, friendly and professional throughout the whole process. His earnest and customer service oriented approach paralleled that of the rest of the youthful hotel staff we encountered throughout our stay.

Boxer Hotel Public Spaces – I Feel Like I Should Be Smoking A Cigar

The Boxer Hotel is located in the unique wedge-shaped Flatiron Building which was constructed in 1904. The hotel’s esthetic blends traditional late 19th century style with a modern and industrial feel.

Boxer Hotel Boston Bar and Restaurant

Public spaces have been designed to reference an “Old World Mens’ Club” feel though the tone has been updated with clean and modern lines. The hotel provides free Wi-Fi in the lobby as well as well as complimentary wireless and wired internet access in each guest room. A computer kiosk and printer is also available for guest use.

Boxer Hotel Deluxe King Room – Jewel Box Meets Steampunk

As is the case in many boutique hotels, our room had “just enough” space but not a lot of room to spare. Although our Deluxe King Room was small, it was well-designed and efficient.

Boxer Hotel Boston Deluxe King Room

Rooms in the hotel are decorated in tones of blue-gray complemented by dark wood finishes. Although the room’s look was “dark” it felt cocooning and I often found myself wishing I had the time to curl up for a nice nap.

The industrial accents of the hotel’s design appear again in the wrought iron accents of the combined desk area and open closet / storage unit.

Boxer Hotel Boston Desk and Storage

Storage space seems limited but should not be too much of an issue if you’re only staying for a couple of nights.

The hotel provides free Wi-Fi in the rooms along with an iPod Dock …

Boxer Hotel Boston iPod Dock

… as well as conveniently located electrical outlets.

Boxer Hotel Boston Generous Electrical Sockets

The bathroom was small but functional. The white walls and marble-look ceramic tile were nicely complemented by dark wood accents and brushed metal finishes. I did find, however, that the sink seemed a bit small.

Boxer Hotel Boston Sink and Toilet

 

Boxer Hotel Boston Shower

We didn’t have a tub in our room. However, the shower stall was a reasonable size and the water pressure was strong.

Room for Improvement – Character Leads to Quirks

It’s important to remember that sometimes a stay in an historic property has its trade-offs. In addition, to the “jewel box” sizes of the rooms, another annoying quirk was that the building’s primary elevator seemed to take forever to arrive. In addition, although I have high praise for The Boxer’s eager and courteous staff, I found that service in Finch, the hotel’s restaurant and bar, was pretty slow as the establishment seemed to be chronically understaffed.

Pluses Outweigh the Minuses

Nevertheless, we enjoyed our time at The Boxer and would stay here again. In many ways our experience at The Boxer had much in common with our stay a few months earlier at the Andaz Liverpool Street in London. The rooms were comfortable, the staff was friendly and we appreciated the unique character and design of the hotel.

Boxer Hotel Boston Room Art Wall Mural

These elements are what keep us coming back to “boutique” hotels.

Have any of you stayed in a “boutique” hotel? What was your experience?

Crafting the Perfect Award Itinerary – The Second Time’s a Charm

I’ve booked some pretty great trips over the years by redeeming miles and points (or as I like to call it, by Pointing). Award availability tends to be best when you plan ahead. However, in some cases you don’t need to make your reservation as far ahead as you might think. In fact, some really exceptional award redemptions are only available at the last minute. Furthermore, if at first you don’t succeed in crafting the “perfect” award itinerary, try, try again.

How far in advance should you book your award ticket?

Conventional wisdom holds that you should book your award ticket about 11 months in advance. More specifically, most airlines open their award calendars approximately 331 to 360 days in advance of your intended travel date. For more information on this topic, Blogger Ben at One Mile at A Time has published a very useful and detailed post on When Do Airlines Open Award Seats.

In the wake of this year’s massive United Devaluation, I employed this tactic to burn up my stock of MileagePlus miles and reserved two First Class tickets to Bangkok to celebrate the New Year. I also made my initial award reservations for last summer’s trip to Italy just as early.

Best Views in Florence Panoramic View of the Duomo from the Tower of the Palazzo Vecchio

Taking in the views during last summer’s Italy Trip

However, it’s important to note that airlines don’t release ALL of their award space at that magic 11-month mark. In reality, additional availability tends to appear approximately six months prior to your intended departure date. Definitely search for seats on “Day 331.” However, if you can’t find what you want, continue to search regularly. As time goes on, other people’s plans may change resulting in cancellations that will potentially add seats back into the award inventory. In addition, the second “magic date” to keep an eye out for is that previously mentioned “six-month” point. Therefore, don’t be discouraged if you’re unable to book your award right away.

Changing your award ticket for a better itinerary

As you can see, airline award inventories can fluctuate. With this fact in mind, another award booking strategy is to make an initial reservation to “lock in” your preferred travel dates then change them later once your preferred routing or class of service becomes available.

For example, on our upcoming trip to Bangkok we originally booked 2 Business Class award tickets on Cathay Pacific for our return journey. However, about a month ago the airline swapped the aircraft type for our itinerary’s Hong Kong-to-Chicago segment and opened up availability in First Class. I quickly seized upon this opportunity to pay the additional miles and bump us up a level.

In this case, I was using American AAdvantage miles for travel on its OneWorld partner Cathay Pacific. Since I was changing neither the origin nor the destination on my itinerary, American Airlines didn’t charge me a change fee. However, you should review your airline’s specific policies since change fees can range from zero to $150 depending on your circumstances. Once again, Blogger Ben at One Mile at a Time has published a great summary on Airline Award Ticket Change Fees that you might want to check out.

Making last minute changes to your award itinerary

Now that we know that it’s possible to improve your itinerary by capitalizing on fluctuating award inventories, we can take things a step further by playing a game of “chicken” with the airlines and further tweak your award redemption at the last minute. For example, if you’ve ever dreamed of “jetting off to Paris at a moment’s notice,” there’s some fantastic award availability on tomorrow’s non-stop flight from Chicago.

United Airlines Last Minute Award Availability

As a flight’s departure date approaches, airlines will sometimes release additional space into the award inventory if the carrier determines that it will be unlikely to sell the seat. Furthermore, certain airlines release their best seats only at the last minute. For example, Lufthansa opens its First Class cabin for award redemptions to its Star Alliance partners only approximately 15 days prior to departure.

Lufthansa 747-400 First Class Seat

Lufthansa First Class

Making just such a last minute change (about a week prior to departure) to our London to Chicago itinerary last summer allowed us to experience not only Lufthansa First Class but also the fabled Lufthansa Frankfurt First Class Terminal.

Taking Second Chances

Your airline award doesn’t have to be set in stone. Due to constantly changing award seat inventories, opportunities for refining or upgrading your travel plans should be available. With a combination of flexibility, diligence and planning, you should be able to craft the perfect award itinerary.

How about you? Have you ever changed a travel award? What was your experience?

Andaz Liverpool Street London Hotel Review – Looking Forward by Looking Back

After we wrapped up our great trip to Italy last summer, my Partner F and I spent a few days in London before hopping on our flight home. Cashing in some of my Hyatt Gold Passport Points, we booked a three-night stay at the Andaz Liverpool Street. Andaz is Hyatt’s “boutique hotel” brand and provides a high design environment combined with some nice “value added” amenities.

The Andaz Liverpool Street opened in 1884 as the Great Eastern, one of London’s original railway hotels. The architects of this red brick Victorian building also designed the UK’s Houses of Parliament. However, once you enter the lobby you enter a stylish environment that deftly combines the modern with the traditional.

Andaz Liverpool Street London Atrium View

The boutique hotel experience begins during check-in. There’s not a traditional “front desk” when you enter the lobby. Rather, Associates approach and welcome arriving guests and use iPads to complete the registration process. We found the staff to be youthful, friendly and eager and that this level of service was consistent throughout our stay.

I booked us a Standard Andaz King room which featured a comfortable king bed and spacious desk.

Andaz Liverpool Street London King Bedroom

The modern bathroom sported vintage touches that paid homage to the hotel’s roots.

Andaz Liverpool Street London Bathroom

The room’s efficient design ensured that we had “just enough” space for two people. Although you won’t feel cramped in a Standard Room, if you need more “room to roam” you might want to consider booking one of the larger Deluxe rooms or Suites.

Some additional nice touches at Andaz hotels are the complimentary in-room Wi-Fi, free non-alcoholic drinks in the mini-bar and a small selection of free snacks for when you get the munchies.

Andaz Liverpool Street London Free Drinks in Mini-Bar

Andaz Liverpool Street London Free Snacks

Finally, since we were celebrating a “signature birthday” for my Partner F, the hotel was kind enough to provide us with a nice welcome amenity.

Andaz London Liverpool Street London Welcome Amenity

The Andaz Liverpool Street is located in East London and is within easy walking distance of such tourist sites as Tower Bridge, the Tower of London and St. Paul’s Cathedral. The hotel is right next door to the Liverpool Street Train and Underground station, which provides numerous public transportation options.

We were so impressed by the Andaz Liverpool Street that we’ve made another reservation for our upcoming trip to London.We’re looking forward to coming back!

Posing with Londi Character on Thames South Bank Centre London

Have you ever stayed at this hotel or one of the other Andaz properties? What are your thoughts?

 

Purchasing an Upgrade to Business Class – How much would you be willing to pay to “Bump Up”?

I love flying in a premium cabin.  In particular, the comfort of a spacious seat on a long flight makes the travel experience so much more civilized.  In addition, the ability to get some true sleep on an overnight flight allows you to arrive at your destination refreshed and ready to hit the ground running.  Avoiding that first “jet lag” day really helps to make the most of the limited amount of vacation time that a lot of us have.

United BusinessFirst Business Class Seat

The price of comfort doesn’t come cheaply, though. For example, for my upcoming trip to London a round-trip Business Class fare from my hometown of Chicago is currently priced at $6353.  There’s no way I could afford to spend that much money out-of-pocket. These high prices combined with my desire to fly “in front” are what motivate me in my Miles & Points accumulation (or as I like to call it, Pointing) efforts.

However, last summer I redeemed a large part of our household Miles & Points balance for a great trip to Italy and London.  In addition, earlier in the year I used up another big block of miles to book us for a winter trip to Thailand.  This “earn and burn” strategy is very much a part of my Pointing philosophy in the wake of a series of major loyalty program devaluations this year. Unfortunately, these great award redemptions also mean that our stock of miles and points are at an all time low. What then, are our options for flying in a little more comfort for our next flight?

The Myth of Sweet Talking Your Way Into Business Class

There’s a longstanding belief that by “dressing nicely and asking politely” that you can charm a gate agent into upgrading you into a premium cabin.  I actually was able to do this a LONG time ago (e.g,, back when Friends wasn’t running in syndication yet).  However, given the economic pressure under which most airlines are operating today, this method of scoring an upgrade is more of an exception rather than the rule. It fact, it may be more appropriate to include “sweet talking your way into an upgrade” in the “urban travel myth” category.

How Do People REALLY Get Upgraded?

Occasionally, your airline may oversell the Economy class cabin and as a result bump someone up to First or Business class. Alternatively, the carrier may offer a premium class seat in compensation for taking a later flight.  However, these types of situations only arise opportunistically as a result of operational issues and overbooking of a flight.  Most often, unsold space in First or Business Class is given to elite status members of the airline’s frequent flyer program.

Buying Your Way Into Business Class

So what are the options for a no-status leisure traveler for upgrading your Economy class ticket? Well, some airlines offer the possibility of using your frequent flyer miles to upgrade into the next class of service. For example, on our upcoming trip to London on United, I could potentially use 20,000 MileagePlus miles each-way for an upgrade from Economy to Business Class.

Upgrading United flight to Business Class using MileagePlus miles

As you can see, this option involves a co-pay of $550 each way in addition to the miles.  According to The Points Guy, a leading blogger, MileagePlus miles are valued at 1.5 cents per mile. Therefore, in actuality you’re paying out $550 + $300 (the value of your MileagePlus points) for a total of $850 for your one-way upgrade for your overnight transatlantic flight (note: in addition to the amount that you paid for your original Economy Class ticket).

Alternatively, you can wait until online check-in for your flight opens up. Airlines will sometimes offer you the opportunity to “buy up” at a discounted rate (without having to use your miles) if they have not yet sold out (or otherwise distributed upgrades to their elite flyers) their premium cabins.  We actually used this method to “splurge” on an upgrade for a New Year’s Eve flight to London two years ago for about $630 per person.

Bidding Your Way Into Business Class

A growing trend among major airlines is to “auction” off upgrades to their Business Class cabins.  For example, just last month, Air Berlin announced its airberlin exquisite program. This follows on the heels of Austrian Airlines’ Smart Upgrade program, which I had already been aware of. As I continued to do a little more research on this subject, it turns out that quite a few other airlines have already rolled out similar upgrade auction programs.  Blogger Bethaney over at Flashpacker Family has in fact compiled a pretty comprehensive List of Airlines That Allow Bidding for Business Class Upgrades. Other carriers in which I’m particularly interested include: Aer Lingus, American Airlines, El Al, KLM, Virgin Atlantic and Virgin Australia. In terms of crafting a bid for these auctions, I’d likely use the numbers I referenced in my United Airline example above as a “what it costs and what I might be willing to pay” benchmark (e.g., something in the $500-800 range for an overnight transatlantic flight).

Would You Really Pay for a “Bump Up”?

Nevertheless, the upgrade options I’ve discussed don’t come cheaply.  At the end of the day you’ll have to be the judge of just how much value you put into having a comfy Business Class seat.  Perhaps, a more cost-effective option for dealing with a long flight would be an investment in a high-quality air pillow and a travel companion who doesn’t mind you curling up next to them at night.

How about you? Would you be willing to pay for an upgrade and if so for how much?

 

Old School Souvenir Shopping in Italy – Disco Swimsuits, Man Purses and Johnny Carson Jackets

We went to Italy last summer and all I have to show for it is a leather man purse … Oh yeah, and some Disco-era swim trunks as well as a jacket that either Johnny Carson or Rodney Dangerfield would have been proud to wear in their heydays.

Some of my best souvenir finds arise from the unexpected. For example, after checking into the Hotel Marincanto, our beautiful lodgings in Positano, my Partner F and I decided to hit the streets of this gorgeous seaside town in order to get our bearings.  A few steps away from the hotel, we spotted the following two gentlemen in a store window:

Maria Lampo Positano Mannequins in the Window

Maria Lampo is the owner of the shop and a longstanding fixture on the Positano resort apparel scene. I’d describe her design style as bold, colorful and harking back to a peasant influenced, Disco-era aesthetic.  In my opinion, the late 1970s will NEVER go out to style.

As we browsed the racks of colorful clothing we noticed framed photos on the walls of the various celebrities who have made their way to this little boutique. In my halting Italian, I asked one of the salespeople whether they carried a particular style of paisley-patterned “disco swimsuit” in a men’s husky size. Over the course of our conversation I commented on the familiar faces on the wall posing with the proprietor.  Suddenly, out of the corner of the room I hear a loud and cheery voice exclaim: I AM MARIA!!!

Maria Lampo Positano with Celebrities

Maria graciously let us take a picture with her and we followed in the footsteps of such stars as Dustin Hoffman, Billy Zane and Colin Farrell. I don’t think we’ll make it on the store’s “celebrity wall.”  However, we did receive a lovely red handkerchief as a complimentary parting gift from this very sweet woman.

Maria Lampo
Via Pasitea, 12/14/16
Positano
Website:  www.marialampo.it
Facebook: www.facebook.com/pages/Maria-Lampo/104880459665
Telephone: 089 875021

A few days later, we left the Amalfi Coast and took the high-speed train from Naples to Florence. Florence is one of our favorite destinations in the world.  Once we enjoyed the city’s marvelous culture, food, and views, our attention turned towards SHOPPING.

We spent a long morning wandering around Florence’s San Lorenzo Market.  After a few hours of exploring the multiple stalls, we were about to reach our “shopping saturation point” when we made one last stop at a vendor of high quality leather goods. Adriano Pelletteria’s shop was located right behind the stall and we stepped inside.

I don’t know. Maybe it was the thrill of being surrounded by such beautifully crafted leather goods. Alternatively, it could have been the heat of the day that clouded our judgment.  However, after a few minutes in the store the concept of owning a “man purse” suddenly seemed very logical.

Pelletteria Adriano Leather Florence Shopping for Man Purses

After all, it was big enough to carry our iPhones, guidebooks and spare change so the bag was PRACTICAL, wasn’t it?  Plus, there were all those Italian, French and Spanish guys walking around and THEY looked perfectly naturally sporting the bags.  I guess the only question that remained was “Who wore it best?”  (note: Please be gentle with your comments folks!).

Adriano Pelletaria
Stand n. 83 – Via dell’Ariento, 43
Florence
Website: www.pelletteriadriano.it
Telephone: 055 281654

Finally, we were on our way to visit Santa Croce when all of a sudden another bright and sparkly item distracted us. Well, actually in the case it was a plaid jacket that caught my Partner F’s attention. We just had to pop into this clothing store for a few minutes …

Barnaba Clothing Store Florence Exterior

Barnaba carries a full line of tailored men’s and women’s apparel (much of it with an English influence). It seems like it had been a slow shopping day prior to our arrival.  Once the Americans gushing over “vintage this and vintage that” walked in, the two women working in the shop that day sprung into action and started bringing out various for items for us to look over …

Barnaba Clothing Store Florence Ties on Display

Of course, our main reason for being there were those plaid jackets that we just had to have …

Barnaba Clothing Store Our Purchases

Barnaba
Via Martiri del Popolo, 47-55r
Florence
Telephone: 055 240707

I’ll be the first to admit that when on holiday I’ve been known to suspend any normal sensibilities regarding practicality or taste when I’m in a souvenir-shopping mode.  Therefore, I’ll bet you’re wondering just how many of our Italian purchases made it out onto the streets of our hometown. Well I did hang out at the pool in my disco swimsuit … but with a towel strategically draped over me most of the time.  Oh, and sadly the man purse is still enjoying a restful slumber in the pretty felt bag it came in.  However, as for that plaid green jacket …

IMG_0571

… I come up with any excuse possible to wear it!

Yes, we do tend to “over buy” when we go away on vacation.  However, in addition to coming home with overstuffed suitcases that bump up against most airlines’ allotted weight limits, we also return with some fun stories about how we came across those particular souvenirs as well.

How about you? Do you have any “souvenir stories” to tell? I’d love to hear them!

Redeeming Frequent Flyer Miles – Mixing and Matching Awards to get us Back to Bangkok

Earlier this year I was going through a period of travel withdrawal. I was sitting in our condo reminiscing about our great summer trip to Italy and London.

Positano Fruit Stand Lemons

Our new jobs on the Amalfi Coast

Posing with Londi Character on Thames South Bank Centre London

New Friend in London

In addition, we just returned from spending our New Year Holiday in Amsterdam and Paris …

Amsterdam Canal and Houseboats December 2013

Eiffel Tower Paris January 2014

… and I realized we had no travel plans on the horizon. It was time to start planning our next trip!

My Partner F and I funded both of those journeys largely through the redemption of our household stock of miles and points – our Points Kitty.  In fact, it’s through Pointing that we’ve been able to afford to treat ourselves during the limited amount of vacation time that we both have.  Since, I booked those trips about ten months earlier, through a strategic use of credit cards for our daily spending, we were able to rebuild a pretty healthy miles and points balance.

However, my diversification strategy meant that my miles and points were spread out across various accounts. How, then, do you craft an itinerary that gets you where you want to go ? The key to mixing and matching is through the use of two features of many frequent flyer programs: One-Way Awards and Airline Alliances.

For example, most of the major airlines allow you to redeem one-way rewards for half the cost of a round-trip award.  There are, however, notable exceptions (e.g., US Airways charges you the round-trip mileage price for one-way awards) so it’s important that you check the specific rules for the airline on which you’re redeeming your frequent flyer miles.

In addition, you should realize that you don’t have to redeem the miles on the airline you usually fly.  The major legacy U.S. carriers each belong to one of the three major airline alliances. Specifically, United is aligned with Star Alliance, Delta with SkyTeam and American with OneWorld.  What this means is that passengers can earn as well redeem miles with any of the members of your “home” airline’s alliance partners.  In addition, the upcoming merger of American and US Airways also creates additional opportunities for redeeming awards with the OneWorld alliance.

So where do we go from here? Well, having survived the Midwest Polar Vortex and the transformation of my hometown into Chi-beria, I knew that I wanted to go someplace warm for our next winter holiday.

Sheraton Krabi Beach Resort Infinity Pool

Sheraton Krabi Beach Resort

In addition, with United’s major devaluation earlier in the year, I knew I wanted to burn up the remaining stock of MileagePlus miles on which I was sitting before the new award chart kicked in. As I geeked around on United’s website running through various potential itineraries, I discovered availability for two First Class award seats from Chicago to Bangkok for the late Winter dates I was seeking.

Wat Arun Bangkok Sitting on the temple steps

Wat Arun  – Temple of Dawn Bangkok

Although we’ll be flying United on the initial leg of the trip, the airline’s Star Alliance affiliation enabled me to book space for the next segment on Thai Airway’s new Airbus A380 super jumbo jet (something very important for an aviation geek like me!). One of the great things about United’s reservation website is that it allows you to check award availability not only on its own planes but also those of most of its Star Alliance partners (LOT Polish Airlines and Singapore Airlines being notable exceptions).

Star Alliance LogoI find United’s website the most user-friendly for Pointing newbies and for researching relatively straightforward award itineraries.  Other options for searching Star Alliance availability include the reservation sites for ANA and Air Canada’s Aeroplan.

However, once we made it to Thailand, how were we going to make our way home? Since I had just used up my MileagePlus reserve, I turned next to my bank of American Airlines AAdvantage miles.  American is part of the OneWorld alliance.

OneWorld Logo

The airline’s reservation website only allows you to search partner award inventories for airberlin, British Airways, Finnair, Qantas, Royal Jordanian and US Airways.  Since we were returning home from Asia and I needed to check availability on partner carriers originating in that region, I used British Airways’ award reservation site to check for availability. Fortunately, I found two Business Class award seats on Cathay Pacific that would get us home via Hong Kong. Once I found the flight numbers, I called back American and booked the itinerary over the phone using my AAdvantage miles.

In the end, our mix-and-match award itinerary looked like this:

Chicago to Frankfurt in United First Class (Star Alliance)
Frankfurt to Bangkok in Thai Airways First Class (Star Alliance)
Bangkok to Hong Kong in Cathay Pacific Business Class (OneWorld)
Hong Kong to Chicago in Cathay Pacific Business Class (OneWorld)

We’re definitely looking forward to this trip and to escaping the Chicago winter. In addition, we’ll have the opportunity to experience premium class service on Thai Airways and Cathay Pacific – two airlines I’ve heard great things about and which will be “new” to us.  Finally, this trip will represent another travel “first” for us.  As you can see, this itinerary will enable us to circumnavigate the globe on a single trip. In other words, we’ll be going “Around-the-Word in 12 Days.” I see some fun trip reports ahead for us – stay tuned!

How about you? Have you ever booked an award trip by mixing-and-matching loyalty programs? I’d love to hear about it.